RAMEN GARDEN SYRACUSE INC
Last updated: August 31, 2026
This Privacy Policy describes how RAMEN GARDEN SYRACUSE INC collects, uses, stores, shares, and protects information when you visit our website at ramengarden.hair or take part in the dining and studio services offered at our house in Syracuse. The website and the services it describes are developed and operated by the developer RamenGarden on behalf of the company. We treat the trust of our guests as the most important ingredient in the house, and this policy explains in plain language how we handle the information that trust places in our care.
RAMEN GARDEN SYRACUSE INC is a ramen house and culinary studio organized under the laws of the United States and located at 2058 W 1700 S Ste 106, Syracuse - 84075-7209, United States (US). When this policy refers to we, us, or the company, it means RAMEN GARDEN SYRACUSE INC. When it refers to you, it means any visitor to the website, any guest who reserves a table, and any participant who joins a studio session, tasting, event, or meal kit order.
This policy applies to information gathered through the website, through reservation and contact forms, through email and telephone communication, and through in-person participation in the services of the company. It covers the homepage, the services page, the contact page, and both legal pages of the site. It does not cover the practices of third parties who operate their own websites or services, even when we link to them for convenience or when their payment or booking tools appear in the course of a transaction.
If you interact with the company only as a walk-in guest at the counter, most of the website provisions of this policy will not apply to you, although sections describing in-person service, payment handling, and your rights remain relevant. By using the website or by providing information to the company in any form, you acknowledge the practices described here. If you do not agree with any part of this policy, please do not use the website or submit information through it.
The company collects only the categories of information that are reasonably needed to run a ramen house, a culinary studio, and a website that introduces both. In general we group what we collect into three broad categories: information you give to us directly, information collected automatically when you browse, and information generated in the ordinary course of providing services to you. We do not buy mailing lists, we do not run advertising exchanges, and we do not seek to build dossiers about the private lives of our guests.
Examples of the information in these categories include your name, your email address, your telephone number, the contents of the messages you send to us, your reservation and event preferences, records of the sessions or meals you booked, and standard technical records such as browser type and the pages you viewed. Payment card details, when a purchase occurs, are handled by the payment provider and are not stored on our own systems. Each of these categories is described in more detail in the sections that follow.
Most of the information we hold arrives because you choose to share it. When you complete the contact form on this website, we receive your name, your email address, the subject of your message, and the message itself. When you call the house at +16629776891 or write to respond@ramengarden.hair, we keep the details of your request so that the team can answer it fully. When you book a tasting, a chef table, a private event, or a studio workshop, we record the date, the party size, and any dietary notes you choose to give us so that the kitchen can prepare properly.
You should never send sensitive information that the house does not need, such as government identity numbers, full financial account details, or medical records. If a dietary note involves a medical condition, we keep only what the kitchen requires to serve you safely. You may decline to provide information at any time, and where information is optional, declining will not prevent you from dining with us, although it may limit certain features such as confirmed reservations or tailored studio recommendations.
Like nearly every website on the internet, our servers keep technical logs when your browser requests a page. These logs typically include the internet address of the connection, the type of browser and device used, the date and time of the request, the page requested, and the page from which the visitor arrived. This information is used to keep the website available, to diagnose errors, to understand which pages are useful, and to protect the site against abuse.
The website is deliberately simple. It does not run advertising networks, it does not embed social media trackers, and it does not attempt to identify individual visitors across other websites. The pages are static documents served to your browser, and the small script file used for interface enhancements operates only within the page you are viewing. No profiles for cross-context behavioral advertising are created, and no automated decisions with legal effect are made about visitors.
The company uses the information it collects to operate the house and the studio with care and accuracy. Concretely, we use information to answer your questions, to confirm and manage reservations and event bookings, to prepare meals that match the dietary notes you provide, to process payments through our providers, to deliver meal kits you have ordered, to send service messages about your booking, and to keep the financial and safety records that a food business is required to keep.
We also use limited information to improve the house itself. Aggregated and de-identified statistics about website traffic help us decide which pages to expand. Records of studio sessions help us refine the curriculum and schedule the workshops guests ask for most. We do not sell personal information, we do not rent guest lists, and we do not use your information to build advertising profiles. When a purpose requires a new use that is incompatible with this policy, we will seek your consent first.
Where the law of your region requires a legal basis for processing, the company relies on the following grounds. We process information to perform the services you request, which covers reservations, orders, events, and replies to your messages. We process certain records to comply with legal obligations, which covers tax, accounting, food safety, and employment records. We process limited information on the basis of legitimate interests, which covers keeping the website secure, preventing fraud, and understanding overall usage, always balanced against your rights.
Where none of those grounds applies and the processing is optional, we ask for your consent and use the information only within the scope of that consent. You may withdraw consent at any time by contacting the company using the details in the final section of this policy. Withdrawal does not affect the lawfulness of processing that took place before the withdrawal, and it does not prevent processing that the law requires us to continue.
The company keeps information only as long as there is a reason to keep it. Reservation and event records are retained for the season in which they occur and for a reasonable period afterward so that the house can honor returning guest preferences and meet accounting requirements. Contact form messages are kept until the request is resolved and for a short archive period afterward. Financial records connected to payments are kept for the periods required by tax and business law in the United States.
Technical logs on the hosting platform are kept according to the short cycles typical of that industry, after which they are deleted or anonymized. When information no longer serves the purposes described in this policy, we delete it or strip it of identifying details. If you ask us to delete information that we are legally required to keep, we will restrict its use to that legal requirement and will not use it for any other purpose until the retention period ends.
The company uses reasonable administrative, technical, and physical safeguards designed to protect information from loss, misuse, and unauthorized access. The website is served over encrypted connections, access to booking records is limited to the team members who need it to do their work, and paper records kept at the house are stored out of public reach. Staff are trained to treat guest information as carefully as the kitchen treats food safety.
No method of transmission or storage is perfect, and the company cannot promise absolute security. If a breach affecting your information ever occurs, we will investigate promptly, take steps to contain it, notify affected individuals and authorities where the law requires, and describe what happened in plain language. If you ever believe your interaction with us has been compromised, please contact the house immediately using the details in the final section so we can respond.
The website and the services of the company are intended for a general audience and are not directed at children under the age of thirteen. We do not knowingly collect personal information from children through the website. Younger guests are always welcome at the counter and at family events when accompanied by a parent or guardian, and any information connected to such visits is handled through the accompanying adult.
If a parent or guardian believes that a child under thirteen has sent personal information to us through the website, please contact the company and we will delete that information promptly. Studio workshops that welcome younger participants are booked by a parent or guardian, and consent for participation, photography choices, and contact details is collected from the adult who makes the booking rather than from the child.
You have meaningful choices about the information you share with the house, and several rights over information we already hold. You may ask us to confirm what information about you we hold, to correct information that is inaccurate, to delete information that we no longer need, and to provide a copy of your information in a portable format where the law grants that right. You may also ask us not to use your contact details for non-essential messages, and we will honor that request.
To exercise any of these rights, write to respond@ramengarden.hair or call +16629776891, and describe the request clearly. We may ask a verifying question to confirm identity before acting, because we do not want to release information to the wrong person. We respond to verified requests within the timeframes required by applicable law, and if we cannot fulfill a request in full, for example because a tax record must be retained, we will explain the specific reason in our reply.
Guests who reside in California have specific rights under California law. The company does not sell or share personal information as those terms are defined by the California Consumer Privacy Act, and it has not done so in the preceding twelve months. California residents may request to know the categories of personal information collected, the purposes for collection, and the categories of third parties to whom information is disclosed, and this policy is written to answer those questions directly.
California residents may also request deletion of personal information, correction of inaccurate personal information, and assurance of non-discrimination for exercising any of these rights, meaning the house will not charge a different price or provide a lesser service because a privacy request was made. Requests may be submitted using the contact details in the final section of this policy. We verify requests by matching details you provide with records already held, and we respond within the statutory period.
The company operates in the United States, and the website is served from infrastructure located there. Guests from other regions are warmly welcome, both online and at the counter. When visitors from outside the United States provide information to us, it is transferred to and stored in the United States, where the law that applies may differ from the law of the home country of the visitor.
Where the law of the home region of a visitor requires additional protections for such transfers, the company applies those requirements, relying on recognized safeguards where they are needed. Visitors in regions with statutory privacy frameworks, such as parts of the European Economic Area or the United Kingdom, should note that they may lodge questions or complaints with their local supervisory authority in addition to contacting us directly. We ask every visitor to remember that the house is a small business and that the information it holds is limited to what this policy describes.
This website may mention or link to third party resources, such as map services that show the location of the house or reservation tools used for certain events. When you follow a link or use such a tool, the privacy practices of the third party apply rather than this policy. We encourage you to read the privacy notices of any third party service before providing information to it.
The company selects outside services with care and favors providers with strong privacy reputations, but it cannot control the practices of independent businesses. If you believe a link from our website leads to a service that mishandles your information, please tell us, because the house would rather remove a convenient link than keep the company of a careless partner. This policy does not create any obligation for third parties, and third parties are not authorized to act for the company in privacy matters.
The company may update this Privacy Policy from time to time as the house grows, as services change, or as the law requires. When the policy changes, the revised version will be posted on this page with a new last updated date at the top. If a change is material, for example a new category of information collected or a new purpose for existing information, the house will add a clear notice on the homepage for a reasonable period.
Your continued use of the website after a revised policy takes effect means you accept the revised policy. If you disagree with a change, you may stop using the website and may contact the company about information held under the earlier version. Past versions of this policy are retained in the records of the company so that the terms that applied at the time of any interaction can be reconstructed if a question ever arises.
Every question about this Privacy Policy, about the information the house holds, or about any privacy request is welcome. The company responds best to email, which reaches the office directly and creates a record that helps us serve you accurately. You can reach the company in any of the following ways, and a human being, not an automated system, will handle your message.
RAMEN GARDEN SYRACUSE INC, 2058 W 1700 S Ste 106, Syracuse - 84075-7209, United States (US). Email: respond@ramengarden.hair. Telephone: +16629776891. The website is maintained by the developer RamenGarden for the company. If your question concerns the website itself rather than privacy, the contact page of this site offers a short form that reaches the same team, and the house answers every message within a reasonable time during business hours.